WhatsApp channel.
Link a number with a QR scan. The AI replies on its own.
A WhatsApp add-on, on any plan.
WhatsApp is a paid add-on you can switch on from any plan, including the Free tier - it’s billed per linked number, not gated behind a higher tier. Turn it on, link a number, and your AI agent starts answering on WhatsApp the same way it answers chat and email.
$19 per number, per month. No limit on messages, and no per-conversation fees. Add as many numbers as you run - each is its own $19. Cancel a number anytime.
Link a number with a QR scan.
Add a number in the dashboard, scan the QR code with the phone that owns the WhatsApp account, and the number is linked - no forms to fill with a provider, no waiting on template approvals. Use a number your customers already message, or a fresh one.
The AI replies on its own.
Assign an agent to the number and it answers WhatsApp messages straight away - grounded in the same knowledge base, escalating to your team on the same rules as every other channel. Customers reply in the app they already use; you never leave the inbox.
One inbox for every channel.
WhatsApp threads land in the same shared inbox as chat and email. One queue, one agent, one place your team watches. Connect more than one number when you run separate lines - each links and bills on its own.