AI-native support platform

Customer support,
reimagined.

The unified layer where humans and AI agents handle customer support together. Connect your own AI, manage every channel, resolve faster.

Loved by 2,000+ support teams
KalTalk InboxLive
Inbox
S
Sarah Chen2m
Do you have annual plans?
M
Mike Ross!
Refund on order #4821...@
J
Jamie Park12m
Resolved by Alex AI
L
Lin Wu3
Widget not loading on Safari
S
Sarah Chen
sarah@acme.io - Web widget
Open

Do you have annual plans? Looking at the Pro tier specifically.

Alex - AI Agent

Yes! The Pro plan is $49/mo billed monthly, or $470/yr annually - that's 2 months free. It includes 1,000 conversations, an AI agent, and the full knowledge base.

pricing.md/pricingPlans & Billing
Grounded - 3 sources - 92% confidence

Perfect, thanks! Can you also help me with a refund?

Alex - AI Agent

Refunds are outside what I can handle on my own - let me bring in a human teammate so they can pull up your order and sort it out.

Escalating to human - full context preserved

Everything you need to delight customers

01

Unified Inbox

Every conversation - email, chat, social - flows into one stream. No more tab-juggling.

ONE
02

AI Agents

Connect your own AI agents. They handle L1, escalate to humans when it matters.

AI
03

Knowledge Base

Crawl your docs and site. Every AI reply is grounded in cited sources - never hallucinations.

KB
04

Seamless Handoffs

AI-to-human handoffs with full context. Your customers never repeat themselves.

->
05

Instant Setup

Drop in a script tag. Your widget is live in under 2 minutes, fully customizable.

</>
06

Open API

REST + WebSocket APIs. Build custom integrations, connect any AI model or tool.

{}

Up and running in minutes

1

Connect your channels

Add your website widget, email, or social channels in one click.

2

Plug in your AI

Bring your own agent or use our built-in AI to start resolving instantly.

3

Let humans + AI collaborate

AI handles routine queries, humans jump in for complex issues seamlessly.

Simple, transparent pricing

Start free, scale as you grow. No hidden fees.

Starter

For small teams getting started

$0forever
  • Up to 50 conversations / month
  • 2 team members
  • Web chat widget
  • Email channel
  • Community support
Get Started
Popular

Pro

For growing teams that need AI on duty 24/7

$49/mo
  • Up to 1,000 conversations / month
  • 3 team members
  • 1 AI agent with custom personality
  • Knowledge base: up to 100 sources
  • Cited answers grounded in your content
  • Smart escalation & gap reporting
  • Analytics dashboard
  • Remove widget branding
  • Priority support
Start Free Trial

Enterprise

For orgs with advanced needs

Custom
  • Everything in Pro
  • Unlimited conversations
  • Unlimited team members
  • Unlimited AI agents
  • Unlimited knowledge base sources
  • SSO & SAML
  • Dedicated account manager
  • SLA guarantees
  • Custom integrations & on-prem option
Contact Sales

Ready to reimagine support?

Join teams shipping better customer experiences with KalTalk.