2 entries

#live-chat

Posts filtered by live-chat. Browse other tags below to slice the archive a different way.

Entries

May 29, 202611 min

Live Chat Greeting Examples: 25 That Convert

Live chat greeting examples that convert, plus the timing rules and AI-agent handoff that separate a welcome message visitors act on from one they ignore.

Ori Lev#live-chat

Apr 30, 202614 min

Live Chat for SaaS in 2026: What to Ship and Skip

An ops-engineer take on live chat for SaaS - response-time benchmarks, AI deflection, and the four things that actually move CSAT. Skip the routing theatre.

Ori Lev#live-chat