AI Agent vs Chatbot: What's the Difference in 2026?
AI agent vs chatbot is not marketing semantics. The architecture is genuinely different - retrieval-augmented LLMs vs rule-based matching. Here's the technical separator.
Ori Lev#ai-agentProduct
How it worksRouting flow, channels to agentsSupport agentClose tickets across every channelSales agentTrack intent, reach out across every channelCustomer mapLive world map of who's on your siteResources
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