Chat widget312/d
acme.io/chat
Support agentGrounded in your own docsSee the docsAn AI customer service agent
An AI customer service agent
on every ticket.
An AI customer service agent that answers from your own docs across chat and email, resolves the routine volume, and only taps you in when a case needs real judgment.
Chat and every inbox,
one queue.
Drop the widget on your site, point your support addresses at KalTalk, and link a WhatsApp number - chat, email, WhatsApp, all answered by one agent. Humans step in only when the AI flags it.
Channels
AI agent
Team
Email86/d
support@acme.io
Email42/d
billing@acme.io
WhatsApp27/d
+1 (415) 200-3984
Kal
Support + sales
Dana Park
Support lead
Maya Reyes
Billing lead
Support agentAnswers from your docs,
Answers from your docs,
not guesses.
Spin up a support agent in minutes. Docs scattered across tools? If it has a URL or exports to PDF, your agent can read it. Point it at your sources, set the escalation rules, and let it run the queue.
- Answers grounded in your own docsPoint it at any help-center or docs URL and drop in PDFs. KalTalk crawls, indexes, and keeps it current - replies cite the source so customers trust the answer.
- Resolves volume, escalates edge casesAI takes routine refunds, password resets, scheduling. Flags unusual asks for your team with full context.
- Chat, email, and WhatsAppDrop the widget on your site in 60 seconds, point support@yourco.com at a KalTalk subdomain, and link a WhatsApp number with a QR scan. Every channel lands in one inbox.
When it needs you,
it's already on your phone.
AI handles the queue. When judgment is needed, the thread lands on your phone with full context.
Download on theApp StoreComing soon toGoogle Play
Kal
What teams see
with KalTalk
Small teams turning visitors into customers - and clearing every support ticket - with an AI teammate alongside their humans.
We were drowning in 'where's my order' tickets every morning. KalTalk handles those before we even open the laptop and only pings us when it actually needs a human.
80%of order-status tickets auto-resolved
Meir FahimaFounder, Crazyvendor.io
I run an AI-first company. Support used to be the one thing I couldn't automate away, until KalTalk. Now one person handles every escalation from anywhere, and customers never know the difference.
1 personcovers every escalation, 24/7
Yahav FuchsFounder, reddgrow.ai
Simple pricing.
Cancel anytime.
Annual saves two months. Start free, upgrade as you grow. Enterprise on request.
$0
Start freeStarter50 conversations / month · 2 team members · widget · no credit card
Pro
Unlock AI and email for growing teams
$39.99/mobilled yearly
Start Free Trial- 1,000 conversations / month
- 3 team members
- AI agent - support and sales
- 200 AI resolutions / month
- 2,500 tracked visitors / month
- Buyer intent · 14-day journey
- 1 email mailbox + custom domain
- Knowledge base: 100 sources
- Email support
Team
For teams scaling their AI-powered support
$79.99/mobilled yearly
Start Free Trial- 3,000 conversations / month
- 7 team members
- AI agent - support and sales
- 800 AI resolutions / month
- 10,000 tracked visitors / month
- Buyer intent · 30-day journey
- 2 email mailboxes + custom domain
- Knowledge base: 500 sources
- Everything in Pro
- Email support
Growth
For high-volume, multi-brand operations
$199.99/mobilled yearly
Start Free Trial- 10,000 conversations / month
- 15 team members
- AI agent - support and sales
- 3,000 AI resolutions / month
- 50,000 tracked visitors / month
- Buyer intent · 60-day journey
- 5 email mailboxes + custom domain
- Knowledge base: 2,000 sources
- Everything in Team
- Priority support
EnterpriseVolume pricing · SSO · SLA · dedicated support · custom contracts
Questions
AI customer service agent, answered.
What is an AI customer service agent?
An AI customer service agent is software that resolves support conversations on its own instead of routing them to a queue. KalTalk's agent reads your docs and help center, answers in plain language with a citation to the source, and escalates to your team when a case needs real judgment.
Can AI really handle customer service without a human?
For routine volume, yes - questions your docs already answer, order and account lookups, how-to requests. The agent resolves those end to end and cites its source. Anything ambiguous, angry, or high-stakes gets offered a human handoff, and the human sees the full conversation.
How is an AI agent different from a chatbot?
A chatbot matches keywords against scripted flows and breaks the moment a question is phrased differently. An AI agent understands the question, retrieves the answer from your actual content, and writes a grounded reply. If it cannot answer, it says so and brings in a person instead of looping.
Which channels does it cover?
Website chat, email, and WhatsApp. Every conversation lands in one shared inbox, and the same agent answers on all of them with the same knowledge.
How long does setup take?
About five minutes. Drop one widget snippet on your site, point the agent at your docs URL or upload PDFs, and it starts answering. No flows to build and no training phase.
What does an AI customer service agent cost?
KalTalk plans are flat per month and start free - no per-resolution fees and no per-seat AI add-on. The Starter plan includes the agent on 50 conversations a month with no credit card.
Hire your support agent.
Free Starter plan. No credit card. Point a support agent at your docs and go live in 5 minutes.